Frequently Asked Questions
Everything you need to know about your Willpower shopping experience.
How do I determine the right size for my Willpower apparel?
We provide a detailed sizing guide on every product page. Since our collections range from tailored fits to oversized streetwear, we recommend comparing the measurements listed with a similar item you already own for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request. Please note that limited edition drops may have specific exchange conditions.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders can take between 7-14 business days depending on the destination and customs processing.
Does Willpower offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location and the weight of your order.
How should I care for my garments to ensure longevity?
To maintain the quality of our premium fabrics, we recommend washing items inside out in cold water and hanging them to air dry. Avoid using harsh bleaches or high-heat tumble drying to prevent shrinkage and print fading.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.